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January 17, 2022
23 min read

2022 Hotel Insights & Search Trends

Starting the New Year with the new Omicron variant spreading throughout Australia, we take a look at search trends to help travel marketers understand where interest is coming from enabling them to attract new guests by creating a stronger digital presence.

Let’s look closer at Australia overall

 

Year-over-year change in search interest for places to stay in Australia

Australia has grown by 10-25% in search interest for places to stay in 2021, compared to 2020.

Changing search trends in Australia

Knowing how people search for places to stay near you change over time and can help you plan better for those busy or quieter periods.

Recent searches in November 2021, December 2021 and January 2022 indicate stronger demand than 2019/2020, but slightly weaker demand than 2020/2021.

Visitors from home and away

Comparing domestic and international searches for places to stay in your area can help you focus your communications and reach more potential guests.

It is not surprising that by far the majority of searches have been domestic. Does this change state by state?

Let’s look closer at different states

New South Wales

Victoria

Queensland

Western Australia

South Australia

Tasmania

Northern Territory

Australian Capital Territory

New South Wales

 

Year-over-year change in search interest for places to stay in New South Wales

New South Wales is flat in search interest for places to stay in 2021, compared to 2020.

Victoria

 

Year-over-year change in search interest for places to stay in Victoria

Victoria has grown by 25-50% in search interest for places to stay in 2021, compared to 2020.

Queensland

 

Year-over-year change in search interest for places to stay in Queensland.

Queensland has grown by 10-25% in search interest for places to stay in 2021, compared to 2020.

Western Australia

 

Year-over-year change in search interest for places to stay in Western Australia

Western Australia has grown by 10-25% in search interest for places to stay in 2021, compared to 2020.

South Australia

 

Year-over-year change in search interest for places to stay in South Australia

South Australia has grown by 10-25% in search interest for places to stay in 2021, compared to 2020.

Tasmania

 

Year-over-year change in search interest for places to stay in Tasmania

Tasmania has grown by 25-50% in search interest for places to stay in 2021, compared to 2020.

Northern Territory

 

Year-over-year change in search interest for places to stay in Northern Territory

Northern Territory has surged in growth by 50-75% in search interest for places to stay in 2021, compared to 2020.

Australian Capital Territory

 

Year-over-year change in search interest for places to stay in Australian Capital Territory

Australian Capital Territory has grown by 10-25% in search interest for places to stay in 2021, compared to 2020.

Changing search trends in New South Wales

Knowing how people search for places to stay near you change over time and can help you plan better for those busy or quieter periods.

Recent searches in December 2021 and January 2022 indicate similar demand to 2019/2020 and 2020/2021.

Visitors from home and away

Comparing domestic and international searches for places to stay in your area can help you focus your communications and reach more potential guests.

Even with international borders opening with few to no quarantine restrictions in quarter 4, international searches remain weak.

Changing search trends in Victoria

Knowing how people search for places to stay near you change over time and can help you plan better for those busy or quieter periods.

Recent searches in December 2021 and January 2022 indicate stronger demand than 2019/2020 and similar demand to that in 2020/2021.

Visitors from home and away

Comparing domestic and international searches for places to stay in your area can help you focus your communications and reach more potential guests.

Even with international borders opening with few to no quarantine restrictions in quarter 4, international searches remain weak.

Changing search trends in Queensland

Knowing how people search for places to stay near you change over time and can help you plan better for those busy or quieter periods.

Demand in the second half of 2021 fell from the heights of the first half of the year. Recent searches in December 2021 and January 2022 indicate stronger demand than 2019/2020 and similar demand to that in 2020/2021.

Queensland from home and away

Comparing domestic and international searches for places to stay in your area can help you focus your communications and reach more potential guests.

International demand is basically non-existent for Queensland.

Changing search trends in Western Australia

Knowing how people search for places to stay near you change over time and can help you plan better for those busy or quieter periods.

2021 was a steady year for Western Australia, with demand much higher than 2019/2020. January 2022 is weaker than January 2021, similar to January 2019.

Western Australia from home and away

Comparing domestic and international searches for places to stay in your area can help you focus your communications and reach more potential guests.

International demand is basically non-existent for Western Australia.

Changing search trends in South Australia

Knowing how people search for places to stay near you change over time and can help you plan better for those busy or quieter periods.

2020/2021 outperformed 2019/2020, but December 2021 and January 2022 have not seen the traditional spike in demand usually observed in previous years in South Australia.

South Australia from home and away

Comparing domestic and international searches for places to stay in your area can help you focus your communications and reach more potential guests.

More than 95% of searches are domestic, with international demand low.

Changing search trends in Tasmania

Knowing how people search for places to stay near you change over time and can help you plan better for those busy or quieter periods.

The first half of 2021 started with a bang compared to previous years, with the second half of 2021 and January 2022 more closely following the trends of previous years.

Tasmania from home and away

Comparing domestic and international searches for places to stay in your area can help you focus your communications and reach more potential guests.

International demand for Tasmania is basically non-existent, with most periods seeing no demand at all.

Changing search trends in Northern Territory

Knowing how people search for places to stay near you change over time and can help you plan better for those busy or quieter periods.

The first half of 2021 started with a bang compared to previous years, with the second half of 2021 and January 2022 more closely following the trends of previous years.

Northern Territory from home and away

Comparing domestic and international searches for places to stay in your area can help you focus your communications and reach more potential guests.

International demand for Northern Territory is basically non-existent, with most periods seeing no demand at all.

Changing search trends in Australian Capital Territory

Knowing how people search for places to stay near you change over time and can help you plan better for those busy or quieter periods.

Lockdowns and restrictions were very noticeable in Australian Capital Territory. January 2022 has started off well compared to previous years.

Australian Capital Territory from home and away

Comparing domestic and international searches for places to stay in your area can help you focus your communications and reach more potential guests.

Hotel insights with Google

The Hotel Insights by Google Travel tool analyses search trends to help travel marketers understand where interest is coming from and attract new guests by creating a stronger digital presence.

Welcome the world

People are still searching for their next trip away. Hotel Insights lets you discover who is searching to stay in your area.

Market insights

Be the first to know when searches for your area start rising, so you can see where potential new guests are coming from, to ensure you are targeting the right audience.

Attract new guests

With the right information and data at your fingertips, hyper-focus your digital presence to help you reach a wider audience and drive conversions.

More Information HERE

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Christian Carminati

Executive Assistant Manager, Sofitel Kuala Lumpur Damansara Malaysia
We have had the pleasure of utilising HyperGift's e-voucher platform for our hotel's gift vouchers, dining gift vouchers, spa gift vouchers, and room stay package offerings. The results have been astounding, as we have seen a significant increase in revenue while simultaneously decreasing the time it takes to handle and redeem gift vouchers internally. Thanks to HyperGift's seamless connection between our Hotel microsite and their Gift Voucher website, our brand consistency is maintained, providing an exceptional user experience for our guests and it is user friendly as well. What's more, the solution is both luxurious and high-end, in line with our Sofitel brand, allowing us to fully customise each voucher to our specific needs. We have found the HyperGift team to be service-oriented, providing us with great support and expertise. We highly recommend them to any hotel or business looking to elevate their e-gift voucher sales - online sales.
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Regional Director of Sales & Marketing, Queensland & Northern Territory Australia
100% support this partnership, my only clear advice is to understand what OmniHyper will do for the business, you will not see the result as an instant fix, it takes up to 6 months to deliver on Google, it is a very complex back engine partnership, and the results in the world of sales are not tangible and it is hard to define the ROI in the first 6 months. Google takes patience and time as Google does not want you to be on Page one in an organic space without paying for it, and patience is something we in hotels do not have a lot off. Understand what the long-term goal is and work with OmniHyper collectively and you will get your ROI in redirecting direct business from 3rd party channels, also really good for MICE opportunity. For me as your aware, this is a no brainer and something I am much defined about, we have 8 hotels in the region working in this partnership and we do see the results come through. Over to you, Warm Regards Tricia.
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